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Do Hornady® Sonic Cleaners need to cool completely between cycles?

Allowing your Sonic Cleaner to cool down for a couple of minutes between cycles will help extend the life of the machine. It can be operated, however, up to 24 minutes (three cycles) before it must be allowed to cool completely.

Categorized in: Reloading Tools

When using a Sonic Cleaner, why do some cases come clean faster than others?

The Sonic Cleaner’s tub includes a centrally located transducer. Move the cases around between cycles to ensure more uniform cleaning.

Categorized in: Reloading Tools

Why is residue left in some of the cases after cleaning?

Hornady® Sonic Cleaners remove most of the carbon but may leave behind loosened traces of carbon in the case. Simply remove the carbon with a quick wipe of a cotton swab.

Categorized in: Reloading Tools

How do I know if my Sonic Cleaner is working properly?

Place a piece of aluminum measuring approximately 4 by 4 inches in the cleaning solution, and turn the machine on for a 480-second cycle. If the Sonic Cleaner is working properly, the center of the foil should be wrinkled and may contain small pinholes.

Categorized in: Reloading Tools

What is your privacy policy?

The link to our Privacy Policy is listed here and in the footer on each page of our site.

Categorized in: Customer Service

How can I change my account information online?

Once you've logged in to your account, you can change your password, update your profile, view your Team Hornady Scrapbook submissions and check on orders. 

Go to My Account

Categorized in: Customer Service

What is the status of my online order?

Please click here to view your online order status. You will then be asked to enter your last name, ZIP code and order ID. Simply follow these steps and press "Search." If you have any questions or if you have trouble accessing your order, please contact Hornady at 800-338-3220.

Categorized in: Customer Service

Can I purchase Hornady products online?

While all of our products are listed online for informational purposes, only apparel and promotional items are available for direct purchase.

Categorized in: Customer Service

What are the details of the ammunition warranty?

All Hornady ammunition is warranted against material and workmanship defects. If the ammunition is found to be defective due to material or workmanship, Hornady will replace the defective ammunition at no charge to the customer.All ammunition warranty claims are handled on a case-by-case basis. In order to initiate a claim, please contact our... Continue Reading

Categorized in: Customer Service

What are the details of the reloading tools warranty?

All Hornady reloading tools and accessories are warranted against material defects and workmanship for the life of the product. Simply stated, if it breaks, we’ll repair it or replace it at no charge (at Hornady Manufacturing Company’s option).

Hornady reloading tools and accessories are warranted against defective... Continue Reading

Categorized in: Customer Service