Customer Service

What are the details of the reloading tools warranty?

No-Risk, Lifetime Warranty

All Hornady reloading tools and accessories are warranted against material defects and workmanship for the life of the product. Simply stated, if it breaks, we’ll repair it or replace it at no charge (at Hornady Manufacturing Company’s option).

Hornady reloading tools and accessories are warranted against defective materials and workmanship only. This warranty is void if the product (1) has been damaged by accident or unreasonable use, neglect, improper service or other causes not arising out of defects in material or workmanship; or (2) has been altered or repairs have been made or attempted by other than authorized factory personnel; (3) is used commercially; or (4) has been altered or defaced in any way.

This warranty supersedes all other warranties for Hornady products either written or oral. No other warranty is expressed or implied.

ELECTRONIC COMPONENTS

Hornady electronic components are covered by a one-year warranty from the date of purchase. 

All tool return claims must have a Return Authorization (RA) number assigned before acceptance at our facility for further examination. Please DO NOT send tool items without obtaining an RA number from our Customer Service staff.

All tool warranty claims are handled on a case-by-case basis. In order to initiate a claim, please contact our Customer Service Technicians at 800-338-3220.