Customer Service

What are the details of the ammunition warranty?

All Hornady ammunition is warranted against material and workmanship defects. If the ammunition is found to be defective due to material or workmanship, Hornady will replace the defective ammunition at no charge to the customer.

All ammunition warranty claims are handled on a case-by-case basis. In order to initiate a claim, please contact our Customer Service Technicians at 800-338-3220.

All ammunition warranty claims must have a Return Authorization (RA) number assigned before acceptance at our facility for further examination. Please DO NOT send ammunition without obtaining an RA number from our Customer Service staff.

NOTE: Improper storage and handling of ammunition may result in damage to the product. The appearance of exposure, corrosion or any other evidence of damage that occurred after the product was sold will void any warranties.

To return a product, send with transportation prepaid, to:

Hornady Manufacturing Company
3625 West Old Potash Highway
Grand Island, NE 68803

Prices and/or specifications are subject to change without notice.